HP Pavilion dv6-3170se

I got my second HP laptop a few months ago, but had experienced a problem in LED monitor. A line just started to appear and upon bringing to the HP service center in Riyadh Saudi Arabia, they had it fixed. Good thing, it’s still under warranty.

I almost think that my first HP laptop, which is a Compaq, is better. I primarily bought this laptop because of my eagerness to own an I7 laptop. There were some rumors that the reason that this I7 laptop easily get hot because of the I7.

Below is the Specification:

Product Name dv6-3170se
Product Number XE029EA
Microprocessor 1.6 GHz Intel Core i7-720QM Processor
Microprocessor Cache Level 3 cache 6 MB
Memory 4 GB DDR3 (1 x 4096 MB)
Memory Max Supports up to 8 GB DDR3 memory
Video Graphics ATI Mobility Radeon HD 5650 Graphics
Video Memory up to 2714 MB total graphics memory with 1 GB DDR3 dedicated
Display 39.6 cm (15.6″) diagonal High-Definition LED HP BrightView Display (1366 x 768)
Hard Drive 500 GB SATA Hard Disk Drive 7200 rpm
Multimedia Drive SATA optical drive: LightScribe SuperMulti DVD±R/RW with Double Layer Support
Network Card Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity Bluetooth wireless networking802.11 b/g/n
Sound Altec Lansing speakers – Dolby Advanced Audio
Keyboard Full size island-style backlit keyboard
Pointing Device HP Clickpad supporting Multi-Touch gestures with On/Off button
PC Card Slots 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro or xD Picture cards
External Ports
  • 1 VGA port
  • 1 stereo headphone-out
  • 1 microphone-in
  • 4 USB 2.0 ports (4th shared with eSATA port)
  • 1 eSATA + USB port
  • 1 RJ45 ethernet port
Dimensions 24.5 cm (L) x 37.8 cm (W) x 3.08 cm (min H) / 3.60 cm (max H)
Weight Starting at 2.49 kg
Power 120 W AC Power Adapter6-cell Lithium-Ion (Li-Ion) battery
What’s In The Box HP TrueVision Webcam with Integrated Digital Microphone (VGA low-light)

I’ve been trying to get details of the problem on the LED monitor, but I found nothing online. I had no talk with the technician who repaired it in Redington Arabia Ltd., so I had no chance to ask what should I avoid to get same problem again. The customer service person don’t know anything about it. Anyway, the HP service center in Riyadh is located here:
Redington Arabia Ltd.
PO Box 62918, Ground Floor, North Tower, Abraj Attawnia building (NCCI),
King Fahad Road, Riyadh 11595, Saudi Arabia

Telephone: 00966-1-2447946, 2448132

Anyone reading this post can please comment on how to take care of an LED monitor.