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What do you value more; quality transcription or quantity transcription?

The question of whether quality is more important than quantity and vice versa is an “apples and oranges” dilemma.  It is like choosing between fuel and battery, which are both essential to run a car.

Instead of choosing between quality and quantity, you rather chose to believe in the principle of “quality in quantity”.  Quality and quantity are two inseparable aspects of any job.  One cannot be disregarded in favor of the other, to do so is actually very counterproductive.  Again, no car runs with either fuel OR battery alone, obviously a car needs both fuel AND battery.

The goal of any business is to deliver optimum products and services.  No business can content itself in delivering only maximum (quantity) or fine (quality) performance.  Instead, businesses must always strive for optimum (quantity AND quality) performance.  This is in line with the business’ goal of minimizing expense AND maximizing revenue, with the realization of both expense reduction and revenue augmentation as equally essential in the financial health of any business.

That’s because focusing on quantity only fails to minimize expense.  A business may be able to accomplish large quantities of workloads with rather questionable quality.  And because the quality is substandard, additional working hours will be spent for performing corrections instead of working over fresh workloads, thus the unnecessary labor expenses.

Focusing on quality only, on the other hand, keeps the business from maximizing revenue.  Simply put, why would a business accomplish close a deal in a day if it can instead close two deals in the same amount of time?

Pursuing quality is for minimizing expense, while pursuing quantity is for maximizing revenue.  And finally, pursuing “quality in quantity” is for the overall financial health of the business.